Shipping

Shipping timelines, charges, serviceability and order fulfilment are determined by the individual sellers using Zottr. Delivery estimates shown at checkout or shared after order confirmation may vary depending on product availability, location, courier timelines and other operational factors.

Customers are requested to review shipping details provided on the product page or during checkout before placing an order. In case of any delay, shipping issue or delivery query, customers should contact the concerned seller directly through the support details shared with the order.

Exchange

Exchange requests, if applicable, are governed by the policies of the seller from whom the order was placed. Eligibility for exchange may depend on the product category, condition of the product, time since delivery and proof of purchase.

Zottr acts as a platform provider for sellers and does not independently guarantee exchanges on behalf of every seller. For assistance regarding exchanges, damaged items or incorrect shipments, customers should reach out to the seller at the earliest or contact us at [email protected] if they need additional support.